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China Odyssey Tours Emergency Disaster Procedures
- We have a 24 hour 800 toll-free number available for people who want information about their relatives traveling with us. This number is not only for our customers or relatives of our customers but for anybody, who wants information on emergencies.
- We will immediately contact our customers traveling with us, to find out about their health and safety.
- We will then do our best to get our customers out of the affected area as soon as possible.
- If any customer or tour group is stranded in an area, our tour guides will stay with them until they are able to escort them out of the affected area.
- If a disaster occurs in China, all of our customers who are scheduled to visit the affected area will have their itineraries changed. Our Travel Consultants can offer many suggestions of other destinations that can be visited, of course with our customer’s approval.
- We will do everything in our power to ensure that each and every one of our customer’s tours is uninterrupted.
