China Odyssey Tours Frequently Asked Questions

Most Frequently Asked Questions:

• What kind of tour(s) can I get from you?
• What documentations do I need to travel on your programs in China?
• Where can I change our money into your currency?
• Can I use credit cards in China?
  
• Can I use my mobile phone in China?
  

Orangized by topics:

1. How to Book a Private Tour with China Odyssey Tours?

• Private tour designing

• How to plan my China trip with you?
• What is the difference between Private tours and SIC tours?
• What kind of tour(s) can I get from you?
• What is the high season? What is the definition for the high season, shoulder season and low season?

• Reservation

• Can you buy the international flight tickets for us?

• Discount

• Do children get discounts?
• Do you offer any discounts if we have many people in our group?

• Alteration

• Is money needed if I want to change my itinery?

• Confirmation

• What is the latest time that I can make my reservation?

• Deposit

• Is deposit money needed for making a reservation?

• Cancellation

• If I want to cancel my trip, how should I do and get the refund?

• Payment

• How can I pay you the money?

• Refunding

• How can I get refund from you if I have to cancel my reservation?

2.　China Odyssey Travel Arrangement

Before you go to China

• Necessary travel document

• What documentations do I need to travel on your programs in China?
• How do I get a visa?
• What do I need to have to apply for a visa?
• What type of visa do I need?
• How to obtain visa to China in Hong Kong?
• Should I need to apply for visa again after leaving and re-entering mainland China?
• If I want you to send me an invitation letter, what kind of information do you need from me?

• Health Issues

• Do I need to bring my medical record with me?
• Do we need vaccinations to travel to China? If yes, what kinds of vaccinations do we need?
• If I can't walk properly, can you provide me with a wheelchair or do I need to have my own?
• What kinds of medicine do you think I should take?

• Money

• Are there any ATM services in China?
• Can I use credit cards in China?
• Can I use US dollars or other foreign currencies in China?
• Can I withdraw money with my credit cards in hotels?
• How can I pay you? What kinds of payment ways do you accept?
• If I want to keep some local money as souvenir, can I do that?
• Is there counterfeit money in China? If yes, how can I distinguish the real one from the fake one?
• What's the currency used in China? What's the exchange rate between your currency and US dollar?
• When I finish my tour in China, if I still have some local money, what can I do?
• Where can I change our money into your currency?

• Baggage

• What are the things I need to pack?

Traveling in China

• Something about China

• How about the taxi in China?
• What are my rights and obligations when I travel in China?
• What are the public holidays in China? Should we avoid visiting China during the public holidays?
• What are the luggage regulations when we take domestic flights in China?
• What's the weather like in China and what is the best season to visit China?

• Hotel / Meal

• Can I use my electrical appliances in the hotel rooms without a converter?
• Can the hotel staff understand English?
• Do our tour guides and drivers have meals with us?
• For example, if I want to eat at McDonald's or KFC, will i have chance to do that? Or will I have chance to choose my own meals?
• I am a vegetarian, will you provide vegetarian (including no chicken / seafood) meals for me?
• Is the tap water drinkable in hotels?
• We have several meals on our own, can you give us some suggestions about this?
• What are the hotels like in China?
• What kind of meals will be included in your package tours?
• Will we be able to try some local food in different places we are going to visit?

• Travel

• Can we get a tour guide who can speak our language?
• Do I need tour guides when traveling in China?
• Does the quotation you offer include tipping?
• How about the taxi in China?
• How can I know who will be my tour guide when I arrive at airport or railway station?
• I have booked a private tour, but why bus transfers were provided during my tour?
• If we have lots of free time and don't want to stay in the hotels, what can we do?
• Is tipping a common practice in China?
• What about your tour guides?
• What are the luggage regulations when we take domestic flights in China?
• What is the airport tax in China?
• What is the train travel like in China?
• What kind of vehicles that we are going to use during our tour?
• Will your guide accompany us throughout the tour?

• Entertainment / Shopping

• Are there any entertainments we can go and entertain in each city or area, especially during the night time?
• Can I use my credit card to pay for the things I have bought?
• Can you give us some suggestions about shopping in China?
• I notice that in some of your package tours, Peking Opera in Beijing & Tang Dynasty Show in Xi’an are included, can you give us some advice what to wear for these occasions?
• What are the good buys in China?
• Will we have chance to shop for souvenirs during our tour in China?

• About Yangtze River Cruises

• How do I know which cruiser I am going to take? And how can I get onboard?
• How long will it take for ships to pass through the five-level ship locks?
• What can we see along the Yangtze River?
• What does your price of the cruise include?
• What is the difference between upstream and downstream sailings?
• What is the dress codes on a Yangtze river cruise?
• What is the newest condition of the Three Gorges Project?
• What is the weather like on Yangtze River? And what is the best season to visit the Three Gorges?
• What's the cabin like on ships?

• About Tibet Tours

• Can we stay in Tibet long time, as long as 25 or more days?
• Do I need permits to Tibet? If yes, can you get permits for me? And what would be the cost?
• How to get permits to Tibet in Hong Kong?
• How to prevent acute mountain sickness?
• What is the requirement for traveling to Tibet so far as health is concerned?
• What is the weather like or climate in Tibet? What do you suggest we bring with us if we travel to Tibet?

3. Miscellaneous

• Can I buy GSM SIM card in China?
• Can I rent a mobile phone in China?
• Can I use my mobile phone in China?
• How can I make the complaints if I am not satisfied with some of the services during my tour?
• If I book a tour from you, what kind of insurance will be included?
• What kinds of phone cards are available for us? How can we call back home with these cards?
• What should we do in order to make our journey safe in China?
• When I lose my property, what can I do?