China Odyssey Tours Frequently Asked Questions

Cancellation:

If I have to cancel my trip, how should I do and get the refund?

We would feel sorry if you decided to cancel your trip to China, however we realize that the majority do so out of necessity.
If you must cancel your trip, please submit your cancellation in written form. Cancellation refunds will be calculated as of the date we receive your written cancellation.

All payments for travel services not provided to the passenger shall be refunded in accordance with these Terms and Conditions and in accordance with China Odyssey's cancellation policy. In this event, we will refund any payment made to China Odyssey Tours less any cancellation fee that is applicable within 14 days of our receipt of your written cancellation request.
The cancellation fee will be calculated as follows:
No less than 30 days before departure: $50 per person
30 to 15 days before departure: $150 per person
14 to 7 days before departure: 50% of the full payment per person
6 to 0 days before departure: 100% of the full payment per person
Traveler substitutions are considered reservation cancellations and are subject to the above cancellation fees.

After the trip has commenced, we are unable to refund any amount for unused services due to your early departure, late arrival, or missed days on tours.

Most Frequently Asked Questions:

• What kind of tour(s) can I get from you?
• What documentations do I need to travel on your programs in China?
• Where can I change our money into your currency?
• Can I use credit cards in China?
  
• Can I use my mobile phone in China?

Questions related to this topic:

How to Book a Private Tour with China Odyssey Tours?

• Private Tours Design
• Reservation
• Discount
• Alteration
• Confirmation
• Deposit
• Payment
• Refunding