Yangtze Cruises FAQ

Boarding :

• How do I know which cruiser I am going to take? And how can I get onboard?
• Do I need a ticket or a coupon to get on board?
• What time can be board the Cruise?
• Is there a limit to how many pieces of luggage I can bring aboard?
• How do I get my luggage onboard ship?
• How do I get my luggage to my cabin?
• What should I do first after boarding?

1. How do I know which cruiser I am going to take? And how can I get onboard?
   

   When you have decided to take a cruise with us, we will send you a confirmation letter with all the details of your tour including the name of the ship you will be taking. If you book a cruise package with us, it will include transportation to the pier and your personal guide will help you get onboard.

2. Do I need a ticket or a coupon to get on board?
   

   No, you do not need a ticket to board ship. Your guide will help you get through the check-in procedure which is the same as a hotel's.
   When you get confirmed with us, your names will be input into the computer records onboard ship. You just need to check in with your full names (as on your passport.)

3. What time can be board the Cruise?
   

   It is better to board ship after 5:00pm. There is normally no service before that time.

4. Is there a limit to how many pieces of luggage I can bring aboard?

   There is no quantity limit. There are storage places in your cabin to store your luggage.

5. How do I get my luggage onboard ship?
   

   If you have booked a cruise with us, your personal tour guide, and driver will carry your luggage onboard for you.

6. How do I get my luggage to my cabin?
   

   The cruise ship will have someone who will take your luggage to your room, and carry it off ship for you at the end of the cruise. There is a fee of $1.00usd per piece.
   Note:
   Since Chongqing is a mountain city, there are many steep stone steps. We recommend that you book a guide through us to help you find your ship, and get your luggage onboard. The ships do not have designated piers. This is because of the changes in water level. It might be difficult to find your ship on your own.

7. What should I do first after boarding?
   1. Identify the location of your cabin and find where emergency exits are located. This information is posted on a map inside your cabin.
   2. Identify the location of life jackets in your cabin, and understand how to properly wear them.
   3. There are many different activities for you onboard ship. Find which activities interest you and arrange a schedule so you will not miss out on all the fun.
   4. Get to know your tour guide and ask them any questions you might have. Their job is to help you.
   5. Find the location of your seats in the restaurant. A seat is assigned for each traveler.
   6. Find the location of entertainment facilities.
   7. Store your valuables, especially your passport.
   8. Have your clothes laundered. Each ship has laundry facilities.
   9. Familiarize yourself with the telephone numbers of the different ship's services.
   10. If you need, to exchange your currency to Chinese RMB you can do so aboard ship.
   

Most Frequently Asked Questions:

• What does your price of the cruise include?
• Do I need a ticket to get on board?
• What time can be board the Cruise?
• Is there an extra charge for the entertainments on board?
• What kind of food will be served on board?

Other related topics:

1. Booking a cruise
2. Prepare for your cruise
3. Cruising experience
4. About the ship service
5. Miscellaneous

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