Yangtze Cruises FAQ

About the ship service:

• What's the cabin like on ships?
• Can we have a cabin with balcony?
• If I am traveling on my own, will I be able to get a single room on ship?
• If I require an extra bed, can you arrange that on ship?
• Can the staff on ships speaking English?
• Do I need a converter on board?
• What kind of food will be served on board?
• How about the meals arrangement in the Cruise? Can we enjoy the meals ourselves?
• Is the water onboard safe to drink?
• Are there laundry services on board?
• Are there any medical services on board?
• Do you have Internet access on board? Can we stay in touch with the outside world?
• Does the Cruise offer international telephone service?
• Is there shopping facilities onboard ship?
• Are the hairdryer available in each Cruise?
• Can we exchange the currency in the Cruise?

1. What's the cabin like on ships?
   

   Most of 4-star & 5-star ships have 1 or 2 presidential suites, and several deluxe suites. All of the ships will have a number of staterooms, some with balconies. All the suites and cabins feature remote-controlled satellite color TV, central air conditioning, in-cabin IDD, and a private bathroom with hair-dryer and phone.

2. Can we have a cabin with balcony?
   

   We will do our best to meet your every need, but not all of the staterooms have balconies. Staterooms with balconies are a little more expensive on some ships. If you would like further details please feel free to contact one of our tour consultants.

3. If I am traveling on my own, will I be able to get a single room on ship?
   

   Not all cruisers have single rooms available. Please consult with one of our travel consultants before your booking and we will do our best to accommodate you.

4. If I require an extra bed, can you arrange that on ship?

   The ship cabins are not so big as the hotel rooms. Not all cruisers' cabins are big enough to put an extra bed in tconsultants when you book your tour.

5. Can the staff on ships speaking English?

   Most of the onboard staff can speak English. For all the 4-5 star ships, there is an English-Chinese bilingual broadcasting system. The ship's tour guide can speak English.

6. Do I need a converter on board?
   

   Most of the cruisers have both 220V and 110V outlets in their cabins. If you need an adaptor, please contact the housekeeping department on board.

7. What kind of food will be served on board?
   

   Breakfast onboard ship will be a Chinese/Western buffet. Lunch and dinner will be Chinese cuisine featuring a set menu, table service, and free soda and beer.

8. How about the meals arrangement in the Cruise? Can we enjoy the meals ourselves?
   

   Normally, buffet is available for breakfasts and lunch, and table arrangements will be available at dinner time. If you would like to enjoy private meals, or special order meals they will be made available for an additional fee.

9. Is the water onboard safe to drink?

   There is water purification and sterilization facilities onboard ship that offer clean tap water, but it is not recommended for drinking. We will provide two bottles of water for each client per day.

10. Are there laundry services on board?
    

    Yes, laundry services are available on all ships. Normally laundry sent out before 9:00am can be returned the same day. Those sent after 9:00am will be returned to you on the following day.

11. Are there any medical services on board?
    

    Yes, professional medical services are available on all cruise ships. Doctors on board will offer you medical service and advice on health matters. Medicines for the common cold and the digestive system diseases are available. If you use prescription medications please make sure you bring an ample supply for the duration of your visit to China. These will not be available onboard ship.

12. Do you have Internet access on board? Can we stay in touch with the outside world?
    

    Yes. Internet access and phone services are available via Satellite service. The Business Center onboard ship has photocopying, fax machines, personal computers, simultaneous translating, and typing. The prices for these services are quite high however. If possible, we strongly recommend you bring you own mobile phone onboard.

13. Does the Cruise offer international telephone service?
    

    Some 5-star cruises do offer this service, but not all of them.

14. Is there shopping facilities onboard ship?
    There are some shops onboard ships. These shops specialize in daily necessities, and some food. These shops are not large, and will not have everything you might want, so it is recommended that you be well prepared before boarding. There will be many shops at the scenic spots along the Yangtze River. All kinds of traditional arts and crafts will be available. It is expected that you bargain when you go shopping, especially on expensive goods.
    Notice:
    Once you bargain on the price, and the shopkeeper has agreed, the price is set, and cannot go down any lower you are expected to purchase the item. If you want to go lower, or refuse to buy after agreeing on a price, it is considered rude, and may cause unnecessary arguments. Please keep this in mind when bargaining.

15. Are the hairdryer available in each Cruise?
    Yes, hairdryers will be available in the reception department.
16. Can we exchange the currency in the Cruise?
    

    Yes, 5-star Cruises offer this service. Normally they only accept USD and EUR.

Most Frequently Asked Questions:

• What does your price of the cruise include?
• Do I need a ticket to get on board?
• What time can be board the Cruise?
• Is there an extra charge for the entertainments on board?
• What kind of food will be served on board?

Other related topics:

1. Booking a cruise
2. Prepare for your cruise
3. Boarding
4. Cruising Experience
5. Miscellaneous

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