Every specialized team at China Odyssey Tours is working closely with each other in a coordinated way for only one goal, which is to bring every customer a delightful China tour experience and a long-lasting memory.
China Odyssey Tours consists of teams of Travel Consultants, Field Staff (Guides & Drivers), Operation & Quality Management, and Marketing & Website. The following chart briefly illustrates how we work for you.
You meet China Odyssey Tours firstly via this website created by the marketing department. They make sure the contents provided are helpful and correct, and the suggested travel ideas and sample China tours are attractive and meeting your travel interests.Travel Consultants (Sales Department)
The travel consultants at the sales department are whom you contact us in person in the first place. They are working closely with every customer for every tour from the beginning of tour planning to the last minutes the customer leaving for home. See how much our travel agents will help for your tour.Guides & Drivers (Local Operation Offices or Partners)
Every destination you travel, you will have a set of private tour guide and driver accompany with you. They are from either our local operation offices or operation partners. Our field staff are carefully recruited based on both professionalism and personality. See how much our tour guides and drivers will enhance your tour experience.Team of Operation & Quality Management
Their work is to guarantee that all travel services experienced during your tour are smooth and consistent in quality. To achieve this requires large effort and expertise in managing and recovering the service contingencies from various parties involved during your tour. We are one of the very few China travel companies which have passed the certification of ISO9001: 2008, the latest international quality management standard.