May 5th, 2017
My husband and I toured with two friends on a personalised tour of China which included Shanghai, Zhangjiaje, Guilin, Xian, Jiuzhaigou and Beijing. The tour was tailored by Femando and we went to many amazing places that we would not have known about had we not booked through Odyssey Tours. Femando and tour guides worked very hard to ensure our trip was memorable, any minor issues that arose were dealt with quickly and I would happily recommend Femando and Odyssey. China was beautiful and has much to offer to tourists .
April 18th, 2017
Just returned from a 2 week trip in China. Loved the ability to customize to fit our interests. They incorporated our suggestions and recommended some of their own for consideration. The trip itself went like clockwork, and the guides in all six destinations were excellent--sometimes going "above and beyond the call of duty". We had never taken a private tour before, and would certainly consider it again.
March 27th, 2017
We contacted Odyssey Tours online for a trip to Hong Kong (kid studying abroad) & China. Thank you to Mr Shen for the quick response. We were on our way in 2 months! Many thanks to all the guides & drivers in China. Would not have been able to survive without you!
March 2nd, 2017
Fernando of Odyssey Tours arranged a weekend trip to Xian, from Beijing for me. I was very happy with the trip and my guide Eric was quite good. There was a minor snag and Fernando made sure that Eric took me out to dinner to make up for that. All in all, a very good trip!
January 8th, 2017
Our November 2016 tour of China (about two weeks) was well planned, excellently organized and very well done. The hotels in each city were exactly what we wanted (we prefer hotels with local history and ambiance). Our guides were very knowledgeable, informative, and very pleasant travel companions. They stayed with us all the time, answering all of our many questions; they got all tickets when we needed them, and they saw us through all airport and train check-in procedures. They set up dinners or other events for us on some occasions and always offered reliable advice. The drivers of our vehicles were good and safe, and the vehicles were spacious. We were be able to save time and money. We would rate Femando who organized/coordinated our tour as a 10 stars consultant - always prompt in his responses, reliable and flexible. When our local flight was delayed for hours due to bad weather, we sent a text to Femando and received a quick response re-assuring us that our local guide had been informed and was waiting for us. We would recommend the tour and the guides and drivers we had to anybody. Luba and John from USA
December 31st, 2016
I traveled for a week and a half with Odyssey. I went to Beijing, Xi'an, Guilin, Yangshao and Shanghai. The tours were well organized and the guides were friendly. They each knew a lot about their region. I traveled alone and at each airport, there was a guide with a sign with my name. Each place had its own guide and driver. They helped me order vegetarian food and navigate the area. Unless you speak Mandarin, I recommend having a guide, and Odyssey took good care of me overall. I was very happy with the hotels they recommended and putting me in first class on the train from Beijing to Xi'an. Femando did a good job planning the trip and was very accommodating to my requests.
December 7th, 2016
Its been a pleasure working closely with Femando Shen. When I started looking for a tour guide to help me design our customize trip to China last September, I approached 5 companies. With responses from various China tourist companies coming in, I immediately short listed to two companies. It was very apparent within a few weeks with back and forth emails between the two companies that Femando was very experienced and knowledgeable. He truly listen to my direction in my customizing our tour package. With all the details of our trip completed and finalized, we look forward to tour of China.
December 5th, 2016
This is a pre-trip review. Our family is planning our first trip to China. We have received excellent service from Femando Shen at My Odyssey for our future trip. Really impressed with the very quick response rate with any questions and the ability to customize a trip to our unique needs. One of our children has severe allergies so food, especially in China, can be difficult. Femando was extremely knowledgable on our options and made the trip stress-free. Can't wait to go on our journey in 2017.
December 4th, 2016
So far I'm impressed with the services that Femando Shen has provided us in relation to our planning and booking of our trip for next year. He has definitely displayed extensive knowledge and skills of organising tours. I'm so looking forward to our trip! Will provide further comments as to how our trip goes...
December 4th, 2016
I have been booking a 2 week tour of China with Femando Shen. It has been complicated for a group of 4 people with different departure and arrival times and different needs for hotels and flights. Also some changes in the tours from those recommended by Femando. Femando has been good at dealing with our queries and coming up appropriate responses to meet our needs. Getting our pricing right was also a bit of a job on both sides.We have not taken the tour as yet so we don't know if everything booked will work and whether it is all as described but so far Femando has provided us with good service
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