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Cancellation & Refund

We feel sorry if you decided to cancel your trip to China. If you must cancel, please inform us in written. Refunds will be calculated as of the date your written cancellation arrives to our end.

All payments for tour services not provided to you will be refunded based on our cancellation policy as follows:

The cancellation fee will be calculated as follows:

1) No less than 14 days prior to scheduled departure date: 0% of the full payment per person.

2) 7 to 13 days prior to scheduled departure date: 10% of the full payment per person.

3) 2 to 6 days prior to scheduled departure date: 50% of the full payment per person.

4) 2 to 0 days prior to scheduled departure date: 100% of the full payment per person.

5) Plus: additional cancellation fees, if applicable, imposed by the service providers other than Odyssey Tours (may include but not limit to banks or other payment platforms, airlines, cruises, hotels, railway companies, etc.) will be deducted from the money refunded.

Traveler substitutions are considered reservation cancellations and are subject to the above cancellation fees.

After the trip has commenced, we are unable to refund any amount for unused services (may include but not limit to airlines, hotels, railway companies,ship companies etc.) due to your early departure, late arrival, or missed days on tours.

Please note: Special terms may apply in some promotions. Refer to details of terms and conditions which are shown on the certain pages of promotions.

Find more China Odyssey Tours' Terms and Conditions.

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