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Home > About Us > Travel Consultants > Andy
On this page, I have collected some of my customers' testimonials, articles and photos. I'm very proud to serve customers around the world, and with China Odyssey Tours, I'm able to tailor services to meet your specific needs.
My customers enjoy their time in China
China in my eyes! - My customers' travelogues
Author: Jean Luc & Marianne Renard from France, May 13th, 2010 |
Short but Wonderful Cultural Tour |
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Dear Andy , Good morning from sunny France. Our trip to Pingyao was wonderful and everything was nice: train, hotel, visits ..... The guide Michelle was a very nice person, with a good experience, speaking very good english and explaining the visit with accuracy. She knows very well this Province (Shanxi Province) and knows a lot about history and religions. She organized the programm very well ... |
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You are not alone in China! - What my customers say!
Dear Andy,
Just to let you know we are home safe after one of the great adventures of our lives. Your country and its people astounded us and we loved every moment. Our guides in every area were first rate and we made new friends. I will report more in detail as you requested later but for the moment am concentrating on unpacking and getting ready to go back to work in a weeks time. Thank you again for your support during the process it was much appreciated.
Garry and Jenny Wescombe
(July 23rd, 2011)
Dear Vera,
I have completed your attached questionnaire regarding our recent trip to China.
All of us were extremely happy to have Andy Xie as our travel consultant as he was very efficient, and was able to design the trip exactly as we wished.
We were also very pleased to have Tony as our guide - we very quickly became friends, and he provided us with lots of great information. He was also very helpful on our departure from Guilin, as there was a problem with our tickets.
I have forgotten the name of our driver, but he was always very careful, and we felt very safe as we drove around the province especially in the mountainous areas.
We enjoyed our trip very much, and hopefully we will do some more travelling in China some day.
Sincerely,
Sandra Walker
(March 21st, 2011)
Dear Manager,
I was very impressed with Andy and the service he provided. At all times Andy was prompt in replying to my emails or advised why there might be a delay. I did make a number of changes/requests prior to confirming the itinerary and Andy was very quick to understand any changes or alterations that I wanted made.
I was very pleased with the outcome of the tour. My daughter and I thoroughly enjoyed China and have no complaints.I made a number of very minor changes throughout the tour - e.g. I changed pick up times, requested free time and declined any factory visits. The changes were handled very well by the variety of tour guides.
I would be happy to recommend your company to others.
Best regards,
Jobson Tracey
(December 29th, 2010)
Dear Manager of China Odyssey Tours,
We enjoyed and are extremely happy with our whole trip to China. We would like to compliment Andy Xie, our tour operator. He is very professional and always answered our emails immediately with the information we needed.
Our tour guides were always on time. I would like to compliment, Nancy, our tour guide in Chengdu, who arranged for us to travel by bullet train from Chegdu to Chongqing instead by bus. This saved us 2.5 hours.
I would like to compliment our tour guides, Deny in Lahsa, Nancy in Chengdu, Friona in Chongqing, and our guide in Shanghai. They spoke very good English! And Sandy in Beijing was very friendly.
Regards,
Armengol and Carmen Martinez,
(October 19th, 2010)
Dear Andy,
We had a delightful time in China, though we caught a cold probably on the airplane to Perth, so it took us a week to recuperate.
We had to stay away from our gorgeous grandson Elias "Eli" Phoenix Rigg, born Sept. 30. He weighed 3.4 kg and 53 cm long. We plan to return to USA on Nov. 4 and would be happy to let someone know what we recommend from our trip.
We were well pleased with the guides and drivers and particularly liked their flexibility and yours in arranging the wonderful accommodations at Mutianyu at Red Capital Ranch at the Great Wall and Yangshuo Mountain Retreat. Guilin was a wonderful way to get a flavor of rural, scenic China. We're enjoying looking at our photos. We had fun even in the rain!
Please keep in touch.
Regina and John Mangold
(October 17th, 2010)
Dear Andy,
Just to let you know we all enjoyed the tour, especially my elderly mum and young niece.
Thanks to match us with Pamela Wang who speaks excellent English and is a caring guide.
Sincerely,
Sharon Lim
(August 10th, 2010)
Andy,
My missing funds were returned.
My wife and I thoroughly enjoyed the arrangements. The guides were both excellent. We were particularly pleased that our guide in Tibet was an ethic Tibetan.
If you would like to use me as a reference, please do.
Best regards,
Peter
(May 19th, 2010)
Hello Andy Xie,
It is very late at night here on Oct 22. I gained this day back by coming back home. I was happy to find no snow here yet. It is still above freezing which is good for us, but the leaves have all fallen now.
I really enjoyed China’s holiday time in October. The red lanterns were so beautiful. I bought two paper ones in Hong Kong at the Stanley Market. They have glitter on them and say “Good Luck”. They are now on display in my home. Thank you.
I spoke very highly about your company to many people on my cruise ship. I am sure many people will use your company in the future. Thanks again.
Have a Happy Halloween.
Linda
(Octomber 23rd, 2009)
Hi Andy Xie,
Sorry for the delay in providing feed back on our holiday but things have been very busy since our return.
I would like to take this opportunity to thank you for all your help. The holiday was fantastic and we enjoyed everything about it. The hotels were great, the guides were excellent and the cruise was very enjoyable. You even turned on some great weather for us.
We would all be very happy to recommend your company to all our friends. We loved China, the people the history and the food.
Many thanks, Andy. If we need to go again, You will be our first contact.
Regards
Paul
(Octomber 7th, 2009)
Dear Mr. Andy Xie,
Please find my bollow feedback form.
Our personal contact person in CHINA ODYSSEY TOUR, Mr. Andy Xie had provided us outstanding service. Each email was rapidly and professionally replied.
Due to Mr. Xie professional expertise and his ability to provide us with comprehensive and intelligent information, our tour itinerary looks like the best we could have. We were not easy customers, we present Andy with plenty of special requests and I must admit he was always very kind and most knowledgeable.
Thanks so much.
Ruthie Leopold
(September 21st, 2009)
Dear Mr. Andy Xie,
I am writing to thank you for the organization of our recent trip to China. Everything was WONDERFUL!
We want to go again soon to other places there. Do you have any ideas?
Sincerely,
Kevin
(September 7th, 2009)
Dear Mr. Andy Xie,
I want to thank you for setting up such a wonderful tour of China and to let you know that I think our trip to China was the best trip I have ever taken anywhere.
I have never felt so welcomed in any country through which I have traveled. People in small towns were so willing to share their small corner of the world and their lives with us. People in boats on the Li River during the Pure Brightness Festival returned our waves with big and very warm smiles as we passed each other along the way.
Our guides were wonderful. I thought Ali worked really hard to make sure our trip was perfect. We saw everything on our agenda and she worked it all around the Shidong Market, the Tai Jaing Bull Fights, which happened to include a boat race and an amazing parade, and the Laotun Sister's Meals Festival. That took some doing as it was not entirely clear where it was going to be. We also had the best food while we were in Guizhou Province. I also loved Marcia in Kunming and still contact her through e-mails as she is now in Europe. Harry really liked Lee in Guilin, who was very knowledgeable and Paldin in Shangri-La, who taught me a Tibetan dance at a show where Harry came in second in a tug of war contest. We had a lot of fun with both of them.
I will never forget this trip or the people we encountered along the way.
Carol Schrauth
(September 3rd, 2009)
Hello Andy,
I completed an evaluation form rapidly at the check-in counter when we completed our tour with you but I am sending my further thoughts for your information.
Hotels
The Sheraton in Guilin was excellent, with very good breakfasts and comfortable rooms. And the room in the Paradeso in Yangshuo was good with beautiful views but the management quality of the hotel was seriously lacking. In both hotels the staff were very friendly and helpful.
Lunches
In Longsheng, the lunch was bad. Tasteless soup and a duck plate that was almost entirely fat. I noticed an American group of tourists had far superior food here. Ethic does not have to be bad.
On the Boat Cruise the food was acceptable, especially for a buffet.
In Guilin, the lunch we had on the City Tour was very good - we ordered a soup and a chicken dish. Both well cooked, tasty and served in pleasant surroundings.
Boat Cruise
Initially, I was disappointed that we had "hard" seats compared to the "soft" seats on some other boats. But, in truth, most of the time was spent outside admiring the beautiful scenery.
Sightseeing
All three days were interesting in different ways, and we enjoyed each day.
Driver and Vehicle
No problems at all, although he could try driving in a lower gear at times!!! The vehicle was comfortable for the distances travelled.
Guide
Very personable but Stephanie found my partner difficult to handle. She could not accept criticism of China or anything Chinese, although my partner is forthright with his views. However, she did try hard to satisfy us in many ways, such as the food.
Overall, we had a very good time in Guilin and your arrangements worked very well.
Regards,
Robert Walters
(July 16th, 2009)
Andy Xie,
Just thought I would send your the survey information you requested after our recent tour between May 5th and May 13th, from Shanghai.
Also, Please see some attached photos.
Regards,
Steven Silverstein
(May 28th, 2009)
Andy,
I wanted to let you know that my trip to Guilin this weekend was very enjoyable. Your planning was well done.
My tour guide, Paul, was fantastic. I have had many travel agents around the world but none have been as good as Paul. He was very helpful, patient, accomodating and most importantly, listened to what I needed. He was a joy to speak with as well which, being solo on this trip, was very appreciated. I've never had a tour guide that I planned to request again until now.
What other tours in China can Paul work on? Do you have recommendations? I have been in Beijing, Xian, Shanghai, Guilin. Are there are places worth a visit that are easy to get to from Hong Kong? I also am interested in hiking and biking tours, either private or joining a group. I have a China Visa until October 22, 2009 so plan to use it as much as possible.
Look forward to your suggestions and please do pass on this appraisal to Paul.
Thanks,
Mark
(May 10th, 2009)
Dear Andy,
I apologise for not sending this email earlier.
I want to thank you for arranging our wonderful trip to China. Everything went so smoothly. Our guide (Owen) was very friendly, helpful and efficient. The driver was also excellent.
We are just sorry we did not spend more time in China because we found the people to be so friendly and the scenery stunning. My husband and I both agree the light show in Yangshuo is the most wonderful production we have ever seen.
I will be happy to recommend your company to others.
Kind regards,
Ann Nielsen
(April 5th, 2009)
Our tour is a private tour. You will have your private English speaking tour guide, private air-conditioned vehicle and your tour schedule is quite flexible. Please use our Quick Search to find the tour program to suit your needs.
