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travel consultant: Maple Zheng

Ancient Lijiang CityEnlarge this photo

My name is Maple Zheng. I was born in a picturesque city Guilin. Even when I was a young girl, I was very interested in travelling. Every one may have a dream, and my dream is to travel around the world. That's why i choose work with China Odyssey Tours. Wish my customers forget all trifles and burdens and enjoy your tour. Waiting for you right here in China.

 

China Odyssey Travel Consultant - Maple Zheng

On this page, I have collected some of my customers' testimonials, articles and photos. I'm very proud to serve customers around the world, and with China Odyssey Tours, I'm able to tailor services to meet your specific needs.

You are not alone in China! - What my customers say!

dd

Dear Maple,

Hi Maple, thanks for your email and a very big thanks for all the work you put into arranging our itinerary. I have just completed the China Odyssey evaluation form that Vera sent to me and I hope I have covered all the points you mention in your email.

It was also lovely to meet you in Guilin and share a coffee/milkshake together. Norma so liked the milkshakes that we went back there the next day!

I'm sure we will return to China but it will have to wait a few years as there are other places we want to visit and family to see.

Once again our sincere thanks for all the work and effort you put into sorting out our itinerary, it made all the difference to our enjoyment of the trip.

Best wishes

Frank


(May 7th, 2012)

dd

Dear Maple,

Thanks for checking that.
Here is our feedback:
 
Maple: very efficient, everything was well organised, even when we changed our arrival date at short notice, did a great job
Sally in Beijing: a lovely guide, very nice and very helpful, really enjoyed having Sally as our guide
Tracy in Xian: knowledgeable and helpful but very bossy, would prefer someone else if we return another time
 
Hotel in Beijing: room smelled badly of stale cigarettes, food was awful
Hotel in Xian: excellent
Hotel in Shanghai: excellent
 
The attractions we saw were amazing, China has some superb attractions for tourists but if you have the opportunity to give your government any feedback, please ask them to do something about the air pollution as it spoils the enjoyment of your country
 
Thanks again Maple
 
Lorraine


(May 2nd, 2012)

dd

Dear Maple,

I JUST ARRIVED HOME TO MAUI LATE LAST NIGHT, AFTER STOPPING OVER IN HONOLULU FOR 4 DAYS.  I CAUGHT A BAD COLD AND COUGH AS SOON AS WE ARRIVED IN BEIJING LAST WEEK, AND HAD TO SLEEP AT THE HOTEL FOR 2 DAYS WITHOUT GETTING OUT OF BED!!  I HAD A FEVER ALL WEEK BUT MANAGED TO FLY HOME.  

I STILL DON'T FEEL WELL, BUT I HOPE TO GET BETTER NOW THAT I AM HOME!

THANK YOU SO MUCH FOR ALL YOUR HARD WORK TO MAKE OUR TRIP SO WONDERFUL!!  WE THOROUGHLY ENJOYED OUR WHOLE TRIP TO CHINA!   ESPECIALLY THE  TRIP TO GUILIN AND THE YANGZI RIVER CRUISE.  IT WAS A BIG SURPRISE TO MEET ANDREW AND ERIC ON THE CRUISE.  ANDREW TRIED TO HELP US AND MAKE SURE WE WERE HAPPY!!

IT WAS SO WONDERFUL TO MEET YOU IN PERSON!!  THANK YOU SO MUCH FOR THE LOVELY GIFTS YOU PREPARED FOR US!!

I WILL E-MAIL YOU AGAIN TOMORROW AS I FEEL BETTER.THANKS AGAIN FOR EVERYTHING.  YOU AND YOUR COMPANY FAR EXCEEDED OUR EXPECTATIONS FOR EXCELLENCE AND SUPERIOR SERVICES!!  I AM VERY GLAD I FOUND YOU!!

WITH WARMEST ALOHA AND GRATITUDE--MEI LING.

--
Live... every moment; Laugh... every day; Love... beyond words.

Sunshine and SONshine from Maui, Mei Ling


(May 1st, 2012)

dd

Dear Maple,


Please let every of our guides know we are extremely happy and thankful for their helps, guidance, support and very warm and professional job.
Everyone was truly remarkable and made our trip enjoyable and everlasting memories.

Thanks again.

Efrain


(April 27th, 2012)

dd

Dear Maple,

I wanted to thank you for organizing my husband and daughter's recent trip.  They had a great time.

They also wanted to say that all three guides exceeded their expectations.  They wanted to let China Odyssey know that they were very happy, and that the guides were excellent.  They would like to say that they highly recommend the guides.

Sincerely,

Elena Pollack


(March 21st, 2012)

dd

Dear Maple and China Odyssey,

I and my wife had a wonderful trip to Beijing , Xi’an and Shanghai . This would not be possible without your Team.

First of all, my big thanks to Ms Maple for organizing such an enjoyable for us. I have been communicating with her for many months via email and telephone. She responses to my emails promptly and answers my calls even though it’s off work hours. I greatly appreciate Maple’s help in planning our trip. She gave good suggestions of the places to visit and the transportation to take during the trip. We were very happy with the hotels provided to us in Beijing , Xi’an and Shanghai .

We were amazed when we were at Great Wall of China . Now I know why it is one of the World Wonders. In Xi’an , the Terra Cotta Warriors were awesome. And lastly, in Shanghai the walking along the Bund Street in the evening was beautiful. Every city gave us memorable sceneries. Maple has done an excellent job in providing first class service to us.

The tour guides, Tracy, Ivan and Elle were wonderful. They were more like our friends than just tour guides. They were knowledgeable and helpful.

Overall, the whole trip was excellent and thanks China Odyssey for making our trip a memorable one.

The only thing I would like to highlight is that the food. I find the portion given to us is too much for 2 persons. And also the food is quite oily and salty. Other than that everything is perfect. In Xi’an the food was good.Pls get some choice of food selection.For westen and Asian tourist.We mostly prepare.Less oil and salty food.

We will recomment our friends to choose Odyssey for their china Trip.

Regards

Mohan Nair


(Feb 27th, 2012)

dd

Dear Maple

We would like to thank you and your team for being so wonderful during our trip to Beijing , Xi’an and Shanghai . We will never forget this memorable trip to China .

We would like to thank Tracy ( Beijing ), Ivan ( Xi’an ) and Elle ( Shanghai ) for being such a wonderful tour guides. We are immensely impressed with their extensive knowledge of history of the places we have visited. They planned our meals well and told us to put on sufficient clothes to keep warm. They were punctual and always there with us at every place we visited.

Tracy, Ivan and Elle are an asset to the company and it will be definitely a factor in me to choose your agency in my future trips and recommend your company to my friends and colleagues. We enjoyed ourselves as we had a fantastic tour guides.

Not forgetting the drivers during our trip. They did an excellent job by driving us around safely.

Thank you again for providing an excellent service.


(Feb 24th, 2012)

dd

Hi Maple,

Just to say thank you for your help and to let you know that I had a fantastic holidays. The tour guides were very proffesional, very nice and friendly people, I enjoyed a lot their company. China is a very beautiful country. I will put some favourable comments on the internet for future records.

Kind regards,

Carmen
(Feb 11st, 2012)

dd

Dear Maple:

Got back to oz today, great trip and Andy was an excellent guide, ethan did very well also. I would recommend andy if I know of anyone who is going to travel to china.

Thanks

Dave
(January 31st, 2012)

dd

Dear Maple:

We had a wonderful trip. Everything happened as you planned, the guides were all pleasant and professional, the hotels and food were excellent. China is an amazing place and we would recommend your services to anyone.

Some specific suggestions:
It was not necessary to have an audio player in the Shanghai Museum because the English labeling is excellent.

We found the Pacific Hotel in Shanghai to be excellent. The rooms were spacious, the location was very central, and it is historically significant. Anyone who asks for a traditional experience will love the Spring Garden Courtyard Hotel in Beijing. It has only 8 rooms and is a genuine former courtyard house with traditional furnishings on a small alley with a good, low cost restaurant right down the street. We loved it, as well as the Castle Hotel in Lijiang, another traditional courtyard residence with great views of the old town. If there is free time in the itinerary, the guides should be sure the travelers have a city map and perhaps a few suggestions about what to do. Although it was often cold, winter was a good time to travel because places were less crowded and prices were lower.

We thank you for all of your help and wish you a happy 2012 and a good year of the dragon.

Walter and Emma Rous
(January 1st, 2012)

dd

Good evening Maple!

Thank you for the travel you organised for us, we had a vwonderful stay in China ! Plenty of new impressions, surprises and discoveries, that we have now to « assimilate »… Thank you also to have called to check if everythink was ok for us.

No doubt that if we visit China once again, we’ll ask you to organise our trip ! I hope we have not been too demanding clients, but we are very satisfied with the choices we made and the options you chose for us.

Best regards and thank you again.

Anne and Alain Sattiva
(November 4th, 2011)

dd

Dear Maple,

Henry and I have returned safely to Australia and I would like to take this opportunity to thank China Odyssey for a good trip. Firstly to you personally: I think I sent you about 26 emails during the course of planning the trip and you were always patient and helpful. That the trip was confirmed relatively late and you still managed to get us booked in everywhere is a credit to you. All the guides on the trip were excellent. They really looked after us and I am especially grateful to them for the attention they paid to Henry who, as you know, is 82 years old. All the transfers went smoothly and it was very helpful to have them check us in at the airport on departure.

I would especially like to thank Julia in Chengdu and Dolkar in Lhasa as they really made us feel welcome as if we were old friends come to stay. Dol kar went out of her way to ensure we found and got good service at local venues, and our afternoon with Julia was the most relaxed and enjoyable of the trip. They are both outstanding tour guides. I would recommend them to anyone who may visit those cities in the future. I appreciated the refund for the change of details for the last day of the trip. Tourist lunch venues are hit and miss in any country so I would like to make particular mention of the ones we found the best ie: all Beijing venues were very agreeable as was the Tibet Steak house. Be assured though, we certainly have no complaints otherwise.

Our accommodation was satisfactory. Thank you. I was a little perplexed by the different prices and standards of accommodation, one hotel costing Y400 and another Y1500. Our Xian location was an easy winner for comfort and service. Finally, we congratulate the drivers who got us safely around in some amazing traffic. They are gold.

Thank you again. On that experience I hope I have another chance to get to China soon.

Regards and good luck to you,

Paul Treacy

(October 18th, 2011)

dd

Dear Maple,

Just wanted to drop you a note to say that the tour went perfectly!

Billy was great. He's flexible, punctual, and has a very cheerful demeanor. He's also very good at knowing how much information to give while traveling around. I have been on tours inwhich the guide gives information to the point of exhaustion; this was not the case with Billy, he knew exactly how much information to give. Simply put, from an American (and Thai) point of view, Billy is an ideal guide...I would HIGHLY RECOMMEND him. The driver was also excellent as he kept SAFETY as his primary concern.

As for the tour and the sites, it EXCEEDED expectations...great job in arranging that! Thanks again for being creative in planning a trip that met our particular needs.

For sure, we will use your agency again.

Ed (USA), Carol(USA), and Jeab(Thailand)

(October 9th, 2011)

dd

Dear Maple,

Thank you for all your help in our last holiday in China.

The tours and activities you organised were the best part of our holiday and we much appreciate it and both of the tour guides peggy and forrest were brilliant.

I am now starting to plan next year and would appreciate your assistance.

We are travelling from Beijing to Moscow on the Trans Siberian Railway and have 5 days in China before we leave on Sunday 19th August 2012.

I have a rough idea of an itinerary but would appreciate your ideas of what China odyssey can suggest as an itinerary. We arrive in Beijing on Sunday 12th at 9.30am on British airways flight from London.

We have already hotels booked in Beijing as part of our trans Siberian trip for 12th 13th and 18th august but nothing yet for Chengdu.

In Beijing we would like an airport transfer and to visit Temple of Heaven and forbidden city on 12th We would like a visit to summer palace on 13th and airport transfer and return tickets to Chengdu early on 14th, 3 nights in Chengdu at a 4 star hotel of your recommendation.

Returning to Beijing early afternoon flight and transfer from airport to hotel in Beijing.

Whilst in Chengdu we would like to visit Chengdu Panda reserve one morning as early as possible and would also like to visit the Leshan Giant Budda, Wenshu Monastery and Du fu cottage while we are in Chengdu plus anything else you can suggest we have time for Look forward to your thoughts.

Best regards,

Dennis Bowers

Financial controller

Lonrho Plc

(September 28th, 2011)

dd

Dear Maple,

Thank you so much for everything. We thoroughly enjoyed our trip. Everything was great:) Please do not feel bad about the hotel in Yangshuo. That is the only thing I would suggest you inform prospective clients about...that it is not up to the standard of 5 star hotels...it is more like a 3 1/2 star hotel, and they can then make the choice between staying there or going back to Guilin city. I am very glad I took the beautiful Shangri la hotel in Guilin as opposed to the Sheraton, as we did have lunch there on our last day, and it was more a 4 star or so, and pretty old.

Thank you for arranging to take us to the skatepark in Shanghai. My son really enjoyed it and we took him back there by subway the next day.

We were very happy with the Crowne Plaza in Beijing, the Sofitel on Renmin Square in Xian, the Shangri la in Guilin and the Westin in Shanghai.

All in all, thank you for responding to my queries throughout our confirmation process. The service was great! You were great! Please say hello to David for us. We really enjoyed his company and insight he gave us.

I will fill in the detailed questionaire form from China Odyssey some time soon. I will definitely recommend your services to others interested in visiting China in the future.

Take care,

Farhana