Clients:Anil Curry from:United States of America December 6th, 2016
Odyssey Tours has been our go to agency for the last few years, Vincent at their offices has been extremely helpful in planning, we like to do semi-guided adventures where we are not completely limited by a schedule and they have accommodated our needs completely. We are about to embark on a trip to India and are all very confident that the planning performed by Odyssey will go smoothly, looking forward to reporting back post journey.
Clients:Nat Allen from:Australia November 21st, 2016
When I first emailed My Odyssey Tours company, I received a prompt response from Vincent, the travel consultant, with an itinerary. Since then, our emails went back and forth 50+ times during the few months planning period. I've found Vincent very professional, responsive and patient to meet my interests and requests. I would highly recommend My Odyssey Tours to family and friends without any hesitation. Fantastic service, well done and many thanks for your hard work! ���
Clients:Kenneth Boff from:United States of America November 18th, 2016
Over a period of several months, I worked through and finally booked an extensive personal tour across China with the valuable assistance of Vincent Ruan of Odyssey Tours. I am a veteran traveller having worked abroad and extensively visited some 66 countries. My normal routine is to design and organize my own travel but I turned to Odyssey for this trip after receiving a trusted recommendation. Though, I have yet to depart on this trip, I have very high confidence that this will be a fantastic journey given the responsive assistance and detailed answers to my many questions provided by Vincent. See my followup review on my return. KBOFF
Clients:PedroChuChu from:Slovenia November 12th, 2016
I made a solo trip to Guilin, Xi'an and Beijing. First, Vincent helped me organize the tour , which was very convenient and easy. Within a few round-emails we were able to set up a personalized tour that I thought I would enjoy. In each city I met with a guide. In Guilin it was Yana, in Xi'an Kenny and in Beijing Sunny. All three spoke good English. The guides were very friendly and knowledgable. They were able to answer to each of my questions and suggested me which shows to visit (the Impession show in Guilin and the Legend of Kung Fu in Beijing are a must watch!!). Not only have they showed me the places on the tour, but also guided me thru the local side streets, allowing me to discover some amazing streets.
The organization was spot on - the guides waited for me on arrival, took me to the corresponding hotels, suggested places to eat local food. The hotels were great - clean and with breakfast. The locations of the hotels in Guilin and Xi'an were excellent. The one in Beijing seemed to be in an area a bit too remote for my choice (Dong Fang Hotel).
I could keep writing, but don't want to write any spoilers :) Absolutely recommend Odyssey tours.
Clients:John Brennan from:Australia October 11th, 2016
I booked through Odyssey after comparing similar tours available thro agents locally in Aus. However, the pricing from Odyssey was much better without train travel overnight as some other tours. Vincent was excellent throughout the process - quite quote, easy revisions as requested and all questions answered within 1 business or quicker without exception. We were very pleased with the tour overall and especially as the group was only the two of us - so very easy and no waiting for others with all the guides very good too. Thanks Vincent!!
Clients:Thao Ho from:United States of America September 7th, 2016
I have recently worked with Vincent Ruan on building a personalized 9 days tour of Beijing, Xian, and Shanghai. He was so attentive, patient, and answered all of my questions right away, a true professional. Looking forward to working with My Odyssey Tours again in the near future!!
Clients:Glenn and Zona Grupe from:United States of America August 22nd, 2016
The review I sent was about Vincent but I was remiss in not writing something about China Odyssey as well.
I'm sure his reaction to our problem reflects the fundamental business philosophy of China Odyssey when a problem such as ours occurs; do what you can to help the client. We appreciate that and will highly recommend you company to whomever may ask us.
We still hope to make the trip next year.
Glenn and Zona Grupe
Clients:Zona Roe from:United States of America August 15th, 2016
We began working with Vincent in March of this year to plan an extensive tour of China. We peppered him with detailed questions about sites, hotels, transportation options, restaurants and more. Through all of that he never showed the least annoyance or impatience, always answering our questions in detail and many times suggesting viable alternatives and advice on sites not suitable for seniors with limited physical capabilities. Unfortunately, about two months before departure, a medical problem forced us to cancel the trip. Many of the places he had booked had no refund policies but Vincent went to bat for us and was able to reduce the penalties. He is a jewel. Without a doubt the best travel agent we have ever worked with. China Odyssey Tours, is also outstanding.
Clients:Cynthia Lew from:United States of America August 11th, 2016
We are very satisfy with China Odyssey Tours! We book a custom private tour to celebrate our 40 wedding anniversary. The tour was for only 2 of us. Our travel agent with Odyssey Tours was Vincent Ruan. He was very helpful and responsible from the start. Our initial request was answered within 24 hours. And subsequent requests and concerns were replied very quickly with relevant answers. Vincent also made sure we are taken cared of when he was out of the office. The itinerary was exactly what we wanted and asked for. Even though we never met, I felt comfortable dealing with Vincent all through the process of setting up our trip. And of course, our trip was a great success with all the places we wanted to see and experience! It was an incredible trip we will carry in our memories for a like time! And I credited this to Vincent in helping and guiding us through the planning process. His service made sure that we had the necessary accommodation, transportation, tour guides, and well planned itinerary for the trip of our life time. A big thank you from the bottom of our hearts and big hugs to you, Vincent!
Clients:Amanda Coutts from: August 8th, 2016
My experience with Vincent was easily the best online travel booking I have ever had the pleasure of going through. Efficient, concise and completely followed up with everything Thankyou so much. BUT an even better experience was with Linda in Beijing. What a wonderful tour guide. I travelled alone and with Linda from startto finish the experience was made magical with Lindas personal guidance.
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