April 19th, 2017
Odyssey Tours are fantastic! I emailed several companies with details of what I wanted to do and only Odyssey came up with exactly what I wanted. Maple Zheng at Odyssey was great! She was the only one who had really read my email and incoporated everything I asked for.She came up with great suggestions and it was no problem to tweak the arrangements when I asked to do the tour another way round enabling me to fly home from Hong Kong. Once on the tour everything went like clockwork. We were met at the right time in the right place by the people we had been told to expect. Everything was made so easy and stress free!We travelled from Guangzhou to Shanghai, then Beijing, then X'ian and then Guilin and Yangshuo and finally onto to Hong Kong. There were no problems anywhere along the way and all our guides were friendly, helpful, considerate and had great knowledge of the history and culture of their areas. They were all very good English speakers and understood all our needs. We would particularly like to mention our guides in Beijing and X'ian Alice Zuo and Cathy Wang they were both great! As were their drivers Mr Yu and Mr Ma! Kathy was so lovely and she even bought us personalised presents for us to take home to remember our time in China! We travelled by plane apart from Guilin to Yangshuo when we took A boat down the river Li about 4 hours trip, which for us was the highlight of the whole trip! It was absolutely magical! Our hotel in Yangshuo had a lovely balcony overlooking the river and some of the mystical pointed mountains of the area. This was our favourite place on the whole tour. We were taken to a local market to buy food and then to a local restaurant where we had a real Chinese cooking lesson with our own wok station! It was great and we got to eat the food we had cooked. Great fun!We then travelled back to Guilin by car and caught the high speed train ( at times reaching nearly 200 miles per hour!) It was fantasic and so nice to see the coutnryside which was amazing! Nothing like anything you would see in England!We chose to go 4* delux with the hotels and they were all great. The room in Hong Kong was the smallest but space in Hong Kong is of a premium and the lovely rooftop pool and excellent breakfast made up for the lack of space in the room. We travelled Feb/March 2017 so it was still winter in China. There had been snow in Beijing the day before we arrived but temperatures were only similar to England at that time of year. The beauty of it was, it was out of season for visitors to China so the attractions were fairly quite and there were bargains to be had, because trade was slack, in many giftshops! The weather in the south was warmer and quite pleasant in Hong Kong. On the whole we had a fabulous holiday and I am so glad we chose Odyssey Tours to take care of us! I would certainly use them again.Barbara and daughter Emma
December 30th, 2016
Maple Zheng has been extremely helpful in designing our tour of China this upcoming summer. Normally when we travel on big trips we coordinate things on our own but friends told us that would be too stressful in China. Maple was able to take all the cities on my list and create something very unique. She has been very accommodating to all the changes that I have requested along the way. I have 3 kids and our final stop will be at the new Disneyland in Shanghai. She arranged that and many night shows and stops that will appeal to us all. I will definitely be using Maple again to design future trips that are still private yet stress free with an Odyssey guide along to show us where to go.
December 13th, 2016
I used Odyssey Tours on our trip to China and couldn't be happier. The service they provided me was outstanding! I was treated like a President. I was a little nervous going to a completely different country across the world but since the moment I landed everything was taken care of. After doing a lot of research on other tour companies we chose Odyssey Tours because of their outstanding reviews, immediate and very helpful responses and their ability to create a custom tour based on our needs and budget. Most of tour companies just gave us their set itineraries and that's it. We are a young group and wanted young tour leaders to show us and go out with us to places that would interest us. For example we wanted to experience the nightlife and older tour leaders may not know what is trending. It's just the way it is. Odyssey Tours, on their own made sure we had young tour leaders who can relate to us and show us what we wanted. Every tour leader and driver were exceptional and became friends with them. They all spoke perfect English and helped us 24/7. I felt very comfortable with all of them. Even with all of the flights, trains and the 100's of miles we traveled, everything went as smooth as possible. Even check us in at the airports and train stations. We never had to wait around and waste time. Every place we went to we cut the lines and once we were done the driver was right outside ready to take us to the next place. We even made changes during the tour and it was quickly taken care of with no excuses or saying we charge for changes. The hotels we stayed at were all first class and even got free upgrades to rooms that felt like we were kings. One morning before Odyssey Tours office was opened I lost my ticket while on the high speed train and couldn't communicate with the train personal Odyssey Tours 24/7 emergency number was there to save me. They immediately emailed me a copy of my ticket and spoke with the train personal to make sure everything was ok. I was very nervous but Odyssey Tours was always available to help me. And to those people who need Wifi 24/7, they got you covered. Each guide caries a Wifi hotspot with them so we were able to send photos and FaceTime with our families on top of The Great Wall to our family's ! I already recommended Odyssey Tours to all of our friends and family. When I plan my next trip to a country they specialize in I am 100% going to use Odyssey Tours. The best of the best!
December 13th, 2016
"We have a family of 5 and our 15 day trip to China arranged through Maple was the trip of a lifetime. We Had very complex arrangements that changed multiple times juggling arrival city, times and departure cities and times and in-country connections. I am very demanding and wanted our trip to be perfect. I worked through a large number of possible itineraries with a large number of tour companies because my children ranged from 9-17 yrs and I wanted an experience that would be special for each of them. Maple was exemplary from her initial contact to the final arrangements and follow up emails. Her knowledge of each component of the trip from visas to flights to in country trains both overnight and high speed was informed and accurate. Her knowledge and recommendation of specific cities and age appropriate activities was spot on. I was especially worried about the hotels that they would be appropriate for our family. Her recommendations were excellent. Making an investment in time and money for a trip like this requires either personal knowledge of the area or a leap of faith to trust the person who arranges it. With Maple that trust is well deserved."-Brian Baxter (Father of Joshua Morin-Baxter)
December 12th, 2016
Absolutely fantastic experience. Maple coordinated exactly the trip we wanted and we had a lovely time.
December 11th, 2016
My three week private tour was organized by Maple Zheng. It was excellent: no loose ends such as guides not showing up, etc.; guides were knowledgeable and friendly; cars clean and well-maintained; drivers polite; etc. Maple organized the trip after discussions with me to ascertain my interests and was well-planned. I recommend both Odyssey and Maple.
December 5th, 2016
I spent 17 days in China with excellent service from MOT...guides, tours, restaurants, hotels. Everything first rate and easy for me the traveler. charlie
December 3rd, 2016
I am forwarding this review on behalf of my daughter Alanna Fallon, who organised an 8 day tour of China with herself,my son and myself as a Xmas gift. We did the tour in Oct 2016. It was a dream come true for me and I know my daughter and son enjoyed it as much a I did.I have to say, dealing with Maple Zheng made it all so stress free, she was so considerate and helpful on every detail. I have to say the whole experience was very professional. The tour guides and drivers were wonderful and a credit to your company. If I have any criticism it would have to be the visits to the stores etc. which I found a bit pressurising . Other than that I would definitely recommend Odyssey tours. Thank you Maple for a wonderful experience.Elizabeth McGuinness.
December 1st, 2016
Dan & I were fortunate to have found Maple at Odyssey Tours to book our China trip as she was not only accommodating and knowledgeable but detailed and forthcoming with ideas all of which made our trip with our friends that much more enjoyable.Because of this experience, we have now finalized plans with Maple of Odyssey Tours to travel Vietnam, Bangkok, and Hong Kong spring of 2017.
November 28th, 2016
In April 2016, my daughter and I went on a two-week tour of China. It included five different cities and a Yangtze cruise. I emailed Odyssey Tours in February of that year and was assigned a travel agent named Maple Zheng. I consider myself very lucky to have gotten her as my personal travel agent and advisor.With her help, I was able to personalize one of Odyssey's tours, removing some attractions/highlights that I was not interested in doing, and adding others that I did want to do. She was always prompt in getting back to me and always had wonderful suggestions when I needed them. Even after we arrived in China, she messaged me to make sure that our trip was going smoothly and even was able to book an upgrade for us on the Yangtze cruise at the last minute.I would recommend Odyssey Tours to anyone visiting China, and particularly my travel agent, Maple Zheng.
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