Clients:Christine Dwyer Johnson from:New Zealand May 28th, 2017
I had never heard of China Odyssey Tours until I googled them on the internet and with some nervousness made an initial enquiry with them. Reinself Wei replied to my email and from that moment on I knew this was the agency I wanted to deal with. Thank you Reinself Wei for being our agent. We cannot fault your service. You have given us great service which has been professional, efficient, knowledgeable, prompt and without problems. You have answered all of our questions promptly and given us advice regarding our trip to China. We would definitely book through you and your company again. Thank you very much. Christine and Suzanne
Clients:Dennis Rosenlof from:United States of America April 1st, 2017
My wife and I wanted to go to China for a vacation and had first talked with another travel agent in China. The other travel agent wanted to add fees and expences beyond their quote. I looked around and found Odyssey tours, Reinself Wei contacted me with the itinerary that I had requested and the price was just lower but no added fees. Reinself has been very helpful and if our tour goes the way it is presented I'm sure that we will have a great time. We will not visit until this September, so I will follow up with a review post vacation.
Clients:Donna Savic from:United States of America March 19th, 2017
I contacted Odyssey Tours to plan our trip to Hong Kong and Beijing after reading all the great reviews on tripadvisor. So far they have really impressed me with their responsiveness and flexibility. We have been working with Reinself Wei, and its been an excellent experience. We are looking forward to our trip in May and I will follow up with another review when we return.
Clients:Mary Ann Niemczycki from:United States of America March 4th, 2017
We have not yet gone on our tour yet but we have been working with Reinself Wei arranging our May tour of China. He has been extremely helpful and always immediately responsive in answering our questions and designing a tour to meet our needs as seniors with some mobility issues.
Clients:Habiba Karim from:United States of America February 28th, 2017
I just finished booking my first China trip with Odyssey. Reinself Wei is my contact person. From the beginning he was very prompt, attentive and flexible to cater to my travel plans. We exchanged numerous emails before I finalized my itinerary. He was very patient, always focused on fine details and explained things very well. I found this company on Trip Advisor and after reading and comparing with other companies, I feel pretty confident to have booked with this company. Very excited for my upcoming travel.
Clients:Ricky Barnes from:United States of America February 14th, 2017
We are in the beginning stages of planning a tour to China. We found Odyssey Tours through reviews on Trip Advisor and we were introduced to Mr. Reinself Wei via email. Mr Reinself Wei has been very helpful in planning our trip, and he has been excellent to communicate with. We are very happy with all the planning and and look forward to our trip.
Clients:Iram J. Leon from:United States of America February 13th, 2017
We had a very specific set of things we were trying to plan out. They both reflected that and recommended things where we came up with an excellent balance in my book.
Clients:Josephine Di Mento from:United States of America February 10th, 2017
I have been in contact with Reinself Wei to plan our very first trip to China. He has been extremely courteous and most accommodating. Another couple decided to join us and he included them without hesitation and with ease. So looking forward to this trip an to meeting him in Guilin.
Clients:Brandon Karam from:United States of America January 25th, 2017
We are using China Odyssey Tours to book our trip to China. We are working with Reinself Wei, and I cannot say enough nice things about him. He is SUPER helpful, very responsive, very polite, and accommodating. Of all of the tour companies that we reviewed, China Odyssey had the most reasonable prices AND the greatest flexibility to tailor your trip exactly how you want it. I can't tell you how many different tweaks and modifications that we made before finally arriving at our trip. Reinself was always positive and great at offering advice. I would without a doubt book through China Odyssey again.
Clients: hlk613 from:United States of America January 19th, 2017
After reading all the reviews for China Odyssey Tours, we booked a 20 day private tour of 6 cities (Beijing, Xian, Chengdu, Guilin, Hong Kong and Shanghai) through Odyssey. What attracted us to Odyssey was their flexibility as we wanted to use frequent flier mileage and hotel points to pay for some of the cost. Our tour coordinator, Mr. Reinself Wei made the planning process easy. After an exchange of several email messages we arrived at an itinerary that promised to be fabulous tour.
What distinguishes Odyssey is their concern for their clients. Meeting client expectations is not Odyssey's goal; exceeding expectations is what they strive to achieve and deliver. Our local guides Mr. Tony Sun in Beijing, Ms. Cindy Han in Xian, and Mr. Jim Xu in Chengdu are quite knowledgeable in the history and culture of their respective locales and of China as whole, thus providing the important context for the wondrous sites of China such as The Forbidden City, Temple of Heaven, Summer Palace, Great Wall, Terra Cotta Warriors, and the Panda Research Park. The guides enriched our understanding of these important sites. Moreover, we found each of our guides to be outgoing, friendly, personable as well as extremely considerate of our needs. For example, Tony our guide in Beijing altered our itinerary so that we could make a trip back to the airport to recover our luggage that was left off our flight and he managed to insert a visit to the Lamasery which was a special treat that was not on our original itinerary. Cindy our guide in Xian took us to a terrific restaurant for lunch so we could sample the tasty local noodle dishes and she rearranged the order of the two museums visits to better accommodate our revised flight schedule.
Finally, we cannot thank Jim and enough, our guide in Chengdu and his driver Mr. Wong. Upon leaving the Panda Research Center, my wife tripped and fell incurring a severe injury to her shoulder and arm. The injury required transport by ambulance to a hospital and X-rays and CT scans to diagnose a fractured bone near the shoulder. Jim and Mr. Wong felt personally responsible and they took charge of the situation and made sure the tests were performed and that we could meet with a orthopedic doctor. Jim arranged the payment to the hospital for all the services that in total came to about $165, a fraction of the cost as compared with US hospitals. Once my wife could be released, Jim and Mr. Wong brought us back to our hotel and saw to our comfort. Needless to say, this injury meant our tour was over and that we now needed to return home to the US. Again, Jim along with our tour coordinator, Reinself Wei provided all the assistance we required in cancelling the remainder of our tour arrangements and making new arrangements to get us home. We are truly indebted to them as we could not have returned without their assistance.
Although our tour was cut short by 50%, we feel we have made new long-term relationships with Reinself Wei at Odyssey and with the guides we met and came to befriend. We hope we will be able to resume our tour at later time in the near future.
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