China Travel Frequently Asked Questions

Most Frequently Asked Questions:

• What kind of tour(s) I can get from you?
• What documents are needed for visiting China?
• Where to exchange currency in China?
• Can I use credit cards in China? 
• Can I use my mobile phone in China? 
  

Orangized by topics:

Itinerary / Guide / Van
Meals & Accommodation
Shopping & Tipping
Travel Insurance / Luggage / Money
Booking / Confirmation / Cancellation
General Questions

1. Questions about Itinerary / Guide / Van

• Travel Itinerary

• How flexible are COT’s itineraries?
• What time will we be picked up from our hotel each day?
• If we have lots of free time and don't want to stay in the hotels, what can we do?

• Tour Guide

• Can we get a tour guide who can speak our language?
• Do I need tour guides when traveling in China?
• How can I know who will be my tour guide when I arrive at airport or railway station?
• Tell me something about your tour guides.
• Is your guide always at my service during the tour?

• Van

• What sort of vehicle do we travel in?
• I have booked a private tour, but why bus transfers were provided during my tour?

2. Questions About Meals & Accommodation

• Meals

• Can you cater for special dietary requirements?
• What kinds of meals we will have in China?
• Do our tour guides and drivers have meals with us?
• Is it possible for me to choose my own meals?
• I am a vegetarian, will you provide vegetarian (including no chicken / seafood) meals for me?
• We have several meals on our own, can you give us some suggestions about this?
• Will we be able to try some local food in different places we are going to visit?
• Is there any important dinning etiquette & customs in China?
• If I go outside for dinner or food by myself, what should I pay attention to?

• Accommodation

• What type of accommodation will we be staying in?
• Do I need to bring a power plug adaptor when I come to China?
• Does hotel staff speak English?
• Is the tap water drinkable in hotels?
• I need a general introduction of hotels in China.

3. Questions about Shopping / Tipping

• Shopping

• Can you give me some recommendations on what to buy?
• Are there any entertainments we can go and entertain in each city or area, especially during the night time?
• Can I use my credit card to pay for the things I have bought?
• Can you give us some suggestions about shopping in China?
• I notice that in some of your package tours, Peking Opera in Beijing & Tang Dynasty Show in Xi'an are included, can you give us some advice what to wear for these occasions?
• Will we have chance to shop for souvenirs during our tour in China?

• Tipping

• Is it a must to tip?
• Does the quotation you offer include tipping?
• Do I need to tip my tour guide and driver?

4. Questions about Travel Insurance / Luggage / Money

• Travel Insurance

• Do I need to take out travel insurance for my trip?

• Luggage

• What are the things I need to pack?
• What are the luggage regulations of taking a domestic flight?

• Money

• Will our Credit Cards accepted in the China?
• Are there any ATM services in China?
• Are foreign currencies like US dollars acceptable in China?
• Is it possible using my credit card to withdraw money in hotels?
• How can I pay you? What kinds of payment ways do you accept?
• Is there counterfeit money in China? If yes, how can I distinguish the real one from the fake one?
• What's the currency used in China? What's the exchange rate between your currency and US dollar?
• When I finish my tour in China, if I still have some local money, what can I do?
• Where to exchange currency in China?

5. Questions about Booking / Confirmation / Cancellation

• Reservation

• Can you buy the international flight tickets for us?
• How to sign up the tour with China odyssey Tours?

• Cancellation

• If I have to cancel my trip, how should I do and get the refund?

• Alteration

• Is money needed if I want to change my itinerary?

• Confirmation

• What is the latest time that I can make my reservation?

• Payment

• How can I pay you the money?

• Deposit

• Is deposit money needed for making a reservation?

• Discount

• Do children get discounts?
• Do you offer any discounts if we have many people in our group?

• Refunding

• How can I get refund from you if I have to cancel my reservation?

6. General Questions

• Book private China tour with China Odyssey Tours

• Who goes on a China Odyssey tour?
• How long has China Odyssey Tours been in existence and are you registered with any tourist organization like ASTA, for example?
• What kind of tour(s) can I get from China Odyssey Tours?
• Are China Odyssey tours suitable for children?
• Do you handle tour to other countries other than China?
• What are the benefits of private tour?
• How to plan my China trip with you?
• What is the difference between Private tours and SIC tours?
• What kind of tour(s) can I get from you?

• Health

• Do I need to bring my medical record with me?
• What vaccinations do I need to take before going to China?
• If I can't walk properly, can you provide me with a wheelchair or do I need to have my own?
• What kinds of medicine do you think I should take?

• Necessary Travel Document

• What documents are needed for visiting China?
• How can I apply for a Chinese Visa?
• What’re used for visa application?
• What type of visa do I need?
• Can I get a Chinese Visa in Hong Kong? And how?
• Should I need to apply for visa again after leaving and re-entering mainland China?
• If I want you to send me an invitation letter, what kind of information do you need from me?
• Do I need to buy a travel insurance before i go? What does the travel insurance cover provided by China Odyssey Tours?

• About China Travel

• Can you tell me a thing or two about Chinese taxis?
• What are my rights and obligations when I travel in China?
• When does the public holiday take place? Should we avoid visiting China during that period?
• What's the climate like in China and what is the best season to visit?
• What is the dress code when I travel in China?
• What is the airport tax in China?
• What is the train travel like in China?
• When is the peak season, shoulder season and low season in China?

• About Yangtze Cruise

• How do I get onboard a cruiser?
• How much time does it take to pass through the five-level ship lock?
• What are the major highlights along Yangtze River?
• What does your price of the cruise include?
• What is the difference between upstream and downstream sailings?
• What is the dress codes on a Yangtze river cruise?
• What is the newest condition of the Three Gorges Project?
• What’s the best time to take the Yangtze Cruise?
• What's the cabin like on ships?

• About Tibet Tours

• How long can I stay in Tibet?
• What are the permits to Tibet? Can I get the permits from you? How much will I pay for it?
• How to get permits to Tibet in Hong Kong?
• How to adjust to high altitude and avoid or reduce mountain sickness?
• What is the requirement for traveling to Tibet so far as health is concerned?
• What is the weather like or climate in Tibet? What do you suggest we bring with us if we travel to Tibet?

• Miscellaneous

• Can I use my mobile phone in China?
• How to access the Internet in China?
• How can I make the complaints if I am not satisfied with some of the services during my tour?
• What kinds of phone cards are available for us? How can we call back home with these cards?
• What should we do in order to make our journey safe in China?
• When I lose my property, what can I do?