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Customer Service Center

Send your inquiry

The most convenient way to get what you want!
Here we offer four different online forms to serve different needs. Please click the link below for the form that you need.

Submit Your Inquiry

If you are not ready to book a tour package or design your own trip, this is the place to get all of your questions answered.

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Design Your Own Trip

Just tell us what you want in details and let us do the rest! We can customize your unique trip no matter how complicated it is.

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Yangtze Cruise Inquiry

We provide cruise booking on any one of the over 40 ships at unbelievable low prices. Secure your booking by filling an online form here.

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Hotel Inquiry

China Odyssey Tours can provide accommodations from 3-star to 5-star hotels with better quality and lower prices.

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China Odyssey Tours Emergency Disaster Procedures

  • We have a 24-hour 800 toll-free number available for people who want information about their relatives traveling with us. This number is not only for our customers or relatives of our customers but for anybody, who wants information on emergencies.
  • We will immediately contact our customers traveling with us, to find out about their health and safety.
  • We will then do our best to get our customers out of the affected area as soon as possible.
  • If any customer or tour group is stranded in an area, our tour guides will stay with them until they are able to escort them out of the affected area.
  • If a disaster occurs in China, all of our customers who are scheduled to visit the affected area will have their itineraries changed. Our Travel Consultants can offer many suggestions of other destinations that can be visited, of course with our customer's approval.
  • We will do everything in our power to ensure that each and every one of our customer's tours is uninterrupted.

FAQ - Traveller's Frequently Asked Questions

  • How to Book a Private Tour with China Odyssey Tours?

 

  • China Odyssey Travel Arrangements

Before you go to China

Traveling in China

Our customers

Alicia and her family at the Bund, Shanghai

Finally back to Spain! I write you because I want to thank you for all you've done for our group... I would like to let you know that we are very happy and satisfied with the journey to China. You guys are really professional people and I have no doubt to arrange another trip with you again!
Please tell our guide Tony that it was pleasure to meet him, we are very very thankful for all he has done for us!
This is all I can say... THANK YOU AGAIN!

- Alicia Chang, Spain

Click here for more testimonials from our customers

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