China Odyssey Tours respects your right of privacy and spares no effort to ensure you a trustworthy experience on our site. Your personal information which may include address, phone number, email address, passport number, health condition, medical, dietary preference, and religious belief, will never be sold, exchanged, transferred, or given to any third party for any reason without your consent except for the express purpose of delivering the travel services requested by you and offering you better experiences.
* How is my personal information collected through bookings?
Once you book a tour package with us, China Odyssey Tours will need to use the personal information of all people involved in your booking. The information may be clients' name, address, phone number, email address, passport number, health condition, medical, dietary preference, religious belief etc. and may be passed on to other suppliers involved in your tour, public authorities like customs and immigration office, security department and credit checking organization, and otherwise as permitted or required by law.
* How is my personal information collected on China Odyssey Tours website?
We may collect your personal information for different purposes which depend on how you interact with China Odyssey Tours website. This policy offers an explanation in a broad sense, just about how your personal information collected on our website, and how they contribute to the improvement of the China Odyssey Tours website.
You can browse our site without disclosing your personal data and save information collected by our cookies.
* What personal information is collected through the website?
For an enquiry submitted on the website, we usually collect data such as name, e-mail address, personal interests and needs regarding to your tour. Some of them are indicated as mandatory fields (identified by *) as they are critical in helping us respond accurately to your requests.
In terms of other kinds of information, like age and gender, which can help our service better suit your condition, are optional;
In general, you may be requested to offer personal and identifiable information when you:
• submit an enquiry
• send us your comments or suggestions
• register for China Odyssey Tours services
• subscribe to China Odyssey Tours Newsletter or E-magazine
• create a link to the China Odyssey Tours site
* What is the purpose of processing my personal information?
Your information will be used to fulfill your order, any transactions authorized or made by you with us, inform you of special offers and other marketing information which we think you may be interested in, and to help undertake product/customer research, and for other sales and marketing purposes.
The information we collect from your interaction with our website help us offer better & tailored service. E.g. users behavior record will help us spot which part of our website are popular and which are not. China Odyssey Tours collects and aggregates users date for analytical purpose; however identifiable characteristics and the user's name remain anonymous.
Information submitted through our on-line form may be used:
• to respond to your submission or enquiry
• to register information at your request
Your e-mail address will be recorded only when you send us a message or disclose it to us.
* To whom is my information diclosed?
China Odyssey Tours will keep all your personal information confidential and none of your information will be sold, traded or shared with any third party without your consent, other than for the express purposes below.
Your information may be offered to service providers in mail, payment or marketing, etc. that we use. As you would understand, without disclosing your information to relevant travel service providers, we won't be able to process your booking. The information may also be offered to government authorities like customs, immigration office, etc. so that you can travel abroad. In addition, the information may be disclosed to sister brands of China Odyssey Tours, including Indochina Odyssey Tours, India Odyssey Tours, and My Odyssey Tours in order to offer you deals and destination information that might match your interests. In all cases, your information will be encripted to protect your privacy.
Any bookings made globally will be made with Guilin Tang Dynasty Tours Co. Ltd., the parent company of China Odyssey Tours.
For more information on Cancellation and Refund.
* Credit card payment
We guarantee that any of your credit card information will be deleted once you finish the payment. For information on credit card payment, please check out Pay by Credit Card section of the Payment Guide.
* Security measures
China Odyssey Tours has employed security policies, rules and technical measures to protect the personal data under our control from unauthorized access, improper use and disclosure, unauthorized destruction or accidental loss. We also take reasonable efforts to make sure that the third parties work with us agrees to protect the personal information they must access to our site and our users.
Any of China Odyssey Tours newsletter or e-magazine sent to you will have an easy unsubscribe link for you to opt-out of that subscription.
All China Odyssey Tours website design, text, graphics, the selection and arrangement thereof are Copyright © 2004 China Odyssey Tours. ALL RIGHTS RESERVED.
The following terms may be curtailed or disallowed by relevant laws in China. In this case, the terms hereof are to be read as excluding or limiting such term so as to satisfy such jurisdiction.
We do not represent or guarantee that the information you access via China Odyssey Tours website is accurate, complete or up-to-date. We have no liability in respect of your use of such information.
The information on our website is not written to satisfy your individual requirements; you have the responsibility to make sure that they are suitable for your purposes.
China Odyssey Tours will try our best to exclude viruses from the website; however we cannot ensure such exclusion and is exempt from any liability for viruses. It’s suggested that you take adequate precaution before downloading information or images from our website.
China Odyssey Tours is not responsible for the direct/indirect consequences of you linking to any other website from ours.
These terms & disclaimer and any claim based on the use of our website information are governed by the laws of China.
By entering China Odyssey Tours website you are indicating that you agree with our terms, otherwise please leave our website now.
We may make changes on this policy from time to time, so you may like to check it each time you visit our website.
The website is owned, managed and operated by Guilin Tang Dynasty Tours Co. Ltd.
Address: Room 218, Building 6, No.11 Huixian Road, Qixing District, Guilin, China.
Telephone: (86)773-5854000 or 5854006